Refund policy

Return & Exchange Policy

We want you to love your purchase! If something doesn’t work out, we’re happy to help.

Returns

Returns are accepted within 14 days of delivery. Items must be unworn, unwashed, unused, and in their original condition with tags attached.

Customers are responsible for return shipping costs unless the item received was damaged or incorrect.

Final Sale Items

The following items are final sale and cannot be returned or exchanged:

  • Sale or clearance items
  • Jewelry and accessories
  • Beauty and personal care products
  • Gift cards
  • Items marked “Final Sale”

Refunds

Once your return is received and approved, a refund will be issued to your original payment method. Original shipping charges are non-refundable.

Please allow 5–10 business days for your bank or card provider to process the refund.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 3 days of delivery and include photos of the item and your order information. We’ll work to make it right!

Exchanges

Need a different size? Exchanges are subject to availability. If the size you need is unavailable, you may return the eligible item according to our return policy.

Questions?

For questions about a return or exchange, please contact Aztec & Arrows LLC with your name and order number.

Thank you for shopping small and supporting Aztec & Arrows! 🤎