Shipping policy
Shipping Policy
Thank you for shopping with Aztec & Arrows LLC! 🤎 We appreciate every order and work hard to get your goodies to you as quickly as possible.
Processing Time
Orders are typically processed within 2–5 business days. Processing times may be slightly longer during sales, holidays, or new releases.
Shipping
Shipping rates are calculated at checkout based on your order and delivery location.
Once your order ships, you will receive a confirmation email with tracking information.
Please allow 3–7 business days for delivery after your order has shipped. Delivery times may vary depending on the shipping carrier and your location.
Address Changes
Please double-check your shipping address before placing your order. If you notice an error, contact us as soon as possible. Once an order has shipped, we cannot guarantee that the address can be changed.
Lost, Stolen, or Delayed Packages
Once a package has been accepted by the shipping carrier, delivery is outside of our control. If your package is marked as delivered but you cannot locate it, please contact the shipping carrier first and then reach out to us if you need additional assistance.
Damaged Packages
If your order arrives damaged, please contact us within 3 days of delivery with your order number and photos of the damaged item and packaging.
Questions?
If you have any questions about your order or shipping, please contact Aztec & Arrows LLC and include your order number.
Thank you for supporting our small business! 🤎